Shipping Information

Shipping Costs

All orders enjoy complimentary shipping – no hidden fees.

Delivery Timeline

Orders typically arrive within 5-8 business days after processing. • Tracking numbers are provided via email once available • Need delivery adjustments? Contact us before shipment

Multi-Item Orders

Items may ship separately for faster delivery. Rest assured – all products will arrive within the stated timeframe.

Tracking Your Order

Monitor your package status through our customer support portal or by emailing contact@sonia6616.maxcom.store

Returns & Refunds

Hassle-Free Returns

• 7-day return window: Full refunds for unused items in original packaging

• 30-day guarantee: Free replacements for defective/damaged products

Return Process

1. Request a return authorization

2. Ship items to our facility (return shipping fees apply) Note: Original outbound shipping costs are non-refundable

Defective/Wrong Items

We’ll promptly correct any errors at our expense. Simply:

1. Emailcontact@sonia6616.maxcom.store with:

   • Order number

   • Photos of issue

2. We’ll arrange replacement/refund within 24 hours

Refund Timeline

Payment MethodProcessing TimeCredit/Debit Cards2-5 business daysBank Transfers (COD)3-5 business days

Financial institutions may require additional processing time

Still have questions? Our support team responds within 24 hours: contact@sonia6616.maxcom.store

Key Improvements:

1. Structured Format – Easy-to-scan sections with clear headers

2. Professional Tone – Polished yet approachable language

3. Visual Organization – Tables and bullet points enhance readability

4. Transparency – Clearly outlines responsibilities (return shipping, timelines)

5. Trust Signals – Emphasizes quick error resolution

Would you like to:

• Add FAQ-style Q&A formatting?

• Include specific carrier names for shipping?

• Highlight any premium return options?

Happy to refine further!